Palmetto GBA is aware customers are having issues with the performance of eServices' multi-factor authentication. We are working diligently to resolve this issue and are sorry for any inconvenience.

JM Home Health and Hospice

Home Health and Hospice providers in Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Mississippi, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee and Texas

Critical Update

Action Needed: Due to increased CMS security requirements, eServices portal users must sign up for Multi-Factor Authentication (MFA) by July 1, 2017. Deadline to sign up:
  • Providers have until March 31, 2017, to sign up for MFA for each active user ID voluntarily.
  • April 1, 2017 to June 31, 2017, providers are required to sign up for MFA at enrollment, password reset and recertification.
  • Effective July 1, 2017, if you have not yet signed up for MFA, your account will automatically be set to MFA with the email address associated with the user ID.


eCBR is one of the powerful new tools available as part of our new eReview portal section. It provides on-demand comparative data on how an individual health care provider's billing and payment pattern compares to his/her peers based on their Jurisdiction M activity.


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