0
Palmetto GBA
^ Back to Top
Close Window [x]
  • J11 HHH
  • J11 Part A
  • J11 Part B
  • NSC
  • Railroad Beneficiaries
  • Railroad Providers
 
+
SubHomeHeader


Stay Connected
Keep up with the latest information about Palmetto GBA by taking advantage of the Internet's connectivity.
 

Bookmark E-mail Print Digg It! Tweet FB Like Show/Hide Google+ line
Standard Font Serif Font Decrease Font Size Increase Font Size
permaLink

Jurisdiction 1 Part A

Register to receive the latest Medicare news, products and services, special events and more.

Email
Email J1 Part A to have your inquiry answered. Please do not include any Protected Health Information.

Note: We respond to inquiries in the order in which we receive them. Please allow us time to research your question in order to provide you with the best possible service.

Website Feedback
Do you have website feedback? Contact our Webmaster.

Telephone and Fax

  • J1 Part A Important Addresses, Telephone Numbers and Fax Numbers
  • Interactive Voice Response (IVR) System - 866-931-3899
    • General Information is available 24/7
    • Patient eligibility, claim status or other general information is available:
      • 4 a.m. to 7 p.m. PST for Hawaii, Nevada and the Pacific Islands 
      • 4 a.m. to 5 p.m. PST for California
    • See the IVR User Guide for helpful tips on using this system
  • J1 Part A Provider Contact Center (PCC) - telephone number 866-931-3906 or fax (803) 763-0604
    • Complex issues related to claims, billing eligibility, provider education and other provider issues can be addressed here
      • 7 a.m. to 5 p.m. PST

Written Correspondence
General mailing address is listed below:

J1 MAC - Palmetto GBA
General Correspondence
P.O. Box 669
Augusta, GA 30903-0669

View the Palmetto GBA J1 MAC department-specific mailing addresses (PDF, 21 KB).

J1 Part A Important Addresses, Telephone Numbers and Fax Numbers
Click or scroll down to view the contact information by Category. View the printer-friendly version (PDF, 71 KB).

Part A: Audit and Reimbursement Cost Report and Related Correspondence
Mail Delivery Address
J1 MAC - Palmetto GBA
P.O. Box 44264
Jacksonville, FL 32231-4264

Overnight Delivery Address
J1 MAC - Palmetto GBA
532 Riverside Avenue
Jacksonville, FL 32202

Fax: (904) 791-8441 or (904) 791-6260

Back to the categories

Part A: Claims
J1 MAC - Palmetto GBA
P.O. Box 971
Augusta, GA 30903-0971

Back to the categories

EDI: J1 MAC - Palmetto GBA
J1 MAC - Palmetto GBA
P.O. Box 100145
Columbia, SC 29202-3145

Telephone: 866-749-4301
8 a.m. - 5 p.m. PT 

Back to the categories

Part A: Electronic Funds Transfer (EFT)
J1 MAC - Palmetto GBA
P.O. Box 1508
Augusta, GA 30903-1508

E-mail: EFT.Admin@PalmettoGBA.com  
Telephone: 866-749-4301

Back to the categories

Part A: FOIA
J1 MAC - FOIA Coordinator
Palmetto GBA
P.O. Box 1091
Mail Code AG-834
Augusta, GA 30903-1091

Back to the categories

Part A: General Correspondence
J1 MAC - Palmetto GBA
P.O. Box 669
Augusta, GA 30903-0669

Fax: (803) 462-3911

Back to the categories

Part A: J1 Technical Support for Electronic Billing, Electronic Remittance Advice (ERA) and other EDI Issues
Telephone: 866-749-4301

Back to the categories

Part A: Medical Review
J1 MAC - Palmetto GBA
P.O. Box 1437
Augusta, GA 30903-1437

ADR Fax: (803) 462-3928
General Correspondence Fax: (803) 462-3917

Back to the categories

Part A: Medicare Beneficiary Call Center
Medicare BCC
General Written Correspondence
P.O. Box 39
Lawrence, KS 66044

Telephone: 800-633-4227
TTY: 877-486-2048

Back to the categories

Part A: Medicare Credit Balance Reporting
J1 MAC - Palmetto GBA
P.O. Box 2567
Augusta, GA 30903-2567

Voice mail: (706) 855-3307
Fax: (803) 462-3924

Back to the categories

Part A: Medicare Secondary Payer
J1 MAC - Palmetto GBA
P.O. Box 1528
Augusta, GA 30903-1528

Fax: (803) 462-3921

Back to the categories

Part A: Provider Contact Center (PCC)
CSR: 866-931-3906
IVR: 866-931-3899
TTY: 866-931-3904
email: J1PCC.Contact@PalmettoGBA.com

Back to the categories

Part A: Provider Enrollment
J1 MAC - Palmetto GBA
P.O. Box 1508
Augusta, GA 30903-1508

Back to the categories

Part A: Provider Outreach and Education - Requests for workshops or meetings only
J1 MAC - Palmetto GBA
P.O. Box 2166
Augusta, GA 30903-2166
Fax: (803) 763-2280

Back to the categories

Part A: Redeterminations and Reopenings
J1 MAC - Palmetto GBA
P.O. Box 1131
Augusta, GA 30903-1131

Back to the categories

Part A: Overnight Delivery Address for Augusta, GA
J1 MAC - Palmetto GBA
2743 Perimeter Parkway
Bldg 200 - 2nd Floor
Augusta, GA 30909

Back to the categories

Part A: Overpayments
J1 MAC - Palmetto GBA
Part A Accounts Receivable
P.O. Box 1332
Augusta, GA 30903-1332

Voice mail for Extended Repayment Plan (ERP) Questions: (803) 763-5960
Fax: (803) 462-3915
Back to the categories

Additional Questions? 

  • You can find direct answers to your technical questions by visiting our Site Help page
  • Need to contact another Medicare department on this site? Go to our Site Contact page.
  • For help with technical problems using your computer on this website, email Palmetto GBA's Technical Assistance

Feedback to the Centers for Medicare & Medicaid Services (CMS)
If you would like to send any feedback to CMS regarding your experiences with Palmetto GBA, please direct your comments to:

Neal Logue
CMS Provider Outreach and Education Coordinator
email: J1MAC_ProviderFeedback@cms.hhs.gov
90 7th St., Suite 5-300 (5W)
San Francisco, CA 94103-6708


 

last updated on 03/08/2010
ver 1.0.43