On June 1, 2006, carriers stopped sending standard paper remittance (SPR) advices to you if you have been receiving electronic remittance advice (ERA) transactions (also called ANSI 835 transactions) directly or through a billing agent, clearinghouse or other entity representing you for 45 days or more.
Note: The Provider Contact Center has been instructed to refer you to the EDI Technical Support Line for assistance with ordering a duplicate remittance (SPR) in addition to your ERA.
If you work with a clearinghouse to submit electronic claims:
- Does the clearinghouse forward ERAs to you? If not, verify you have an agreement with them regarding ERAs.
- If your clearinghouse is receiving your ERAs, you may need to establish a separate agreement with the clearinghouse in order for you to receive them
- If you are unable to obtain your ERAs from the clearinghouse, you may still arrange to receive your ERAs directly from Medicare
- Once you have made an arrangement to receive your ERAs through a clearinghouse, billing agent or directly from Medicare, you are eligible to receive free software through Palmetto GBA to view your ERAs. Download the Medicare Remit Easy Print (MREP) software from our Web site:
- Your clearinghouse may also offer software that allows you to view and print your remittance advice
Benefits of MREP software
The benefits of using MREP software include the ability to:
- Print paper remittances and reports to reconcile accounts receivable
- Print notices for a single patient for submission to secondary payers (no need to black out information for other patients)
- Print notices directly from your computer the same day that the electronic file becomes available to you - no more time is spent waiting for the mail
- Print special reports
- Search remittance notices by HIC, account number, procedure code, date of service, remittance number, check amount or provider number
- Save money and space for physical storage of paper documents by saving them electronically with MREP
For more information on MREP software:
- Call the EDI Technical Support Line at (866) 308-5438 for Ohio/West Virginia providers or (866) 749-4301 for South Carolina providers. We are experienced with this software and we will be happy to assist with any questions you have.
- If you are currently receiving paper remittance notices (SPRs), MREP software can help you manage your Medicare business. Call us and we will help you get started!
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