Direct Data Entry (DDE) User IDs will be revoked and deleted from the system after 30 days of being inactive. DDE IDs can not be re-activated once this has occurred. Notification will not be sent out prior to deletion; therefore, DDE users should monitor their IDs closely to ensure they are not revoked. Providers should also note that DDE IDs are assigned to individuals and these IDs cannot be re-assigned to anyone else in the company or agency. Providers whose IDs have been revoked will need to apply for a new ID online at
www.PalmettoGBA.com/asc. Normal processing time to receive a new DDE User ID is 20 business days. When an employee leaves the company, providers should notify the Palmetto GBA Technology Center at (866) 749-4301 to delete the ID and have a new ID assigned.