The PC-ACE Pro32 version 2.12.0.100 software has been updated with several CMS Medicare mandates and enhancements.

• This Pro32 Upgrade is applicable to 1.82.0.100 and latter Palmetto GBA versions for the PC-ACE Pro32 Software.
• Per various CMS mandates, modified descriptions, inclusions and prohibitions of HCPCS, Diagnosis (ICD-9), Remittance Remark Codes, Claim Adjustment Reason Codes and Condition Codes.
• Modified the Patient List report to properly display the primary Payer ID value.
• Modified the software per CMS Mandates listed:
  • CR 6311 (Transmittal 1715)
  • CR 6413 (Transmittal 1700)
  • CR 6419 (Transmittal 1711)
  • CR 6426 (Transmittal 66)
  • CR 6427 (Transmittal 67)
  • CR 6431 (Transmittal 1731
  • CR 6440 (Transmittal 1713)
  • CR 6484 (Transmittal 1748)
  • CR 6485 (Transmittal 1718)
  • CR 6492 (Transmittal 1745) 

 All PC-ACE Pro32 users must download and install the attached software update file. The version number will change after you install this update. You should download the update immediately. Please close your PC-ACE Pro32 software and perform backup functions prior to downloading the file.

1. Download the Pro32upd2_14.zip file. (ZIP, 13.3 MB)
2. From the 'Save As' box, select your download location and left click on the 'Save' button. Save the file to your C:/ drive.

After you have downloaded the file, follow these installation steps:

1. Close any programs you are currently running.
2. Open your C:/ folder (where you saved the file) using My Computer or Windows Explorer.
3. Right click on the 'Pro32upd2_14.zip' file and choose 'Extract Here.' The 'Pro32upd2_14.exe' file will appear in the same folder.
4. Double click on the 'Pro32upd2_14.exe' file you have just extracted. The Wise Installation Wizard will initialize and guide you through the installation process. Respond to the various dialog boxes as follows:
   1. Password - Enter 'medicare' (lowercase)
   2. Backup Reminder - Click Yes
   3. Welcome - Click Next
   4. Start Update - Click Next
   5. Read me File - Click next
   6. Update Completed - Click Finish

Once installation is complete, you may use your PC-ACE Pro32 software. The version number will change to 2.14.0.100.

If you have any questions, please call your EDI Technical Support Center or Team at the following number:

Palmetto GBA Technology Support Center:  (866) 749-4301
Ohio and West Virginia EDI Technical Support Team:  (866) 308-5438

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