Palmetto GBA is aware customers are having issues with the performance of eServices' multi-factor authentication. We are working diligently to resolve this issue and are sorry for any inconvenience.

Railroad Medicare

Part B Medicare Services for Railroad Beneficiaries Nationwide.
People with Railroad Medicare: Additional information is available for Railroad Beneficiaries.

Critical Update

Action Needed: Due to increased CMS security requirements, eServices portal users must sign up for Multi-Factor Authentication (MFA) by July 1, 2017. Deadline to sign up:
  • Providers have until March 31, 2017, to sign up for MFA for each active user ID voluntarily.
  • April 1, 2017 to June 31, 2017, providers are required to sign up for MFA at enrollment, password reset and recertification.
  • Effective July 1, 2017, if you have not yet signed up for MFA, your account will automatically be set to MFA with the email address associated with the user ID.



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