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Auxilary Aids & Services

For information about the availability of beneficiary auxiliary aids and services, please call our Beneficiary Contact Center at 800-833-4455.

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Railroad Medicare
FAQs



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How do I report a provider address change?01/30/2015
Contacts for PTANs and EDI: Questions and Answers01/29/2015
Generally speaking, when we say 'objective measures,' what does that mean?01/27/2015
Can My Billing Agency or Clearinghouse Request My PTAN from Railroad Medicare?01/22/2015
Can My Billing Agency or Clearinghouse Update My Provider Enrollment Record with Railroad Medicare?01/22/2015
Appeals: What happens to an incomplete redetermination request?01/20/2015
Generally speaking, when we say 'objective measures,' what does that mean?01/20/2015
How does a chiropractor submit a claim for an office visit and X-rays to Medicare for the denial of statutorily excluded services for the patient’s secondary insurance company?01/20/2015
Where can I find the Railroad Medicare fee schedules?12/23/2014
Benefits Coordination & Recovery Center (BCRC) Contractor Fact Sheet12/22/2014
Medicare Secondary Payer (MSP) Frequently Asked Questions12/19/2014
Can we bill a patient for a service that denied due to MUE? Should we issue an Advance Beneficiary Notice (ABN) to the patient in this case?12/17/2014
Our claim was denied for MUE. Can we request a reopening to change the units of service billed?12/17/2014
Where can I see the Medically Unlikely Edit (MUE) value assigned to a CPT or HCPCS code?12/17/2014
I need to refund an overpayment to Railroad Medicare. What documentation should I include with my check?12/16/2014
What form should I use when I need a claim adjusted that will ultimately result in an overpayment to Medicare?12/16/2014
Will ICD-10 testing be available for providers that use Palmetto GBA's online service rather than going through a clearinghouse?12/16/2014
After I receive a 277CA will I receive anything else?12/11/2014
Are there MSP examples available to view?12/11/2014
Do you have any recommendations on software specifically for outpatient physical therapy?12/11/2014
Do you know if the physical address requirement is just for Medicare or all insurance?12/11/2014
For physical therapy claims where the service is performed in the patient's home (PS=12), does there need to be a 2310C loop with the patient's home address? If so, does is it need a 9-digit zip code?12/11/2014
How can I check on the status of my EDI enrollment form?12/11/2014
How can I tell if I am set up for Electronic Billing?12/11/2014
How do I make the text larger to make it easier to read?12/11/2014
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last updated on 1/01/2015
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