Palmetto GBA's eServices portal is experiencing connection issues and we are working to resolve them. The services offered in our Interactive Voice Response System (IVR) and in our Provider Contact Center are still available. We apologize for any inconvenience this may cause.

Railroad Medicare

Part B Medicare Services for Railroad Beneficiaries Nationwide.
People with Railroad Medicare: Additional information is available for Railroad Beneficiaries.

Critical Update

Need to contact Provider Enrollment?
Call us toll-free at 888-355-9165 and select Option 3.

Our Provider Contact Center is open Monday through Friday, from 8:30 a.m. to 4:30 p.m. in all Time Zones, with the exception of PT, which receives service from 8 a.m. to 4 p.m. PT.

For claim status, patient eligibility and duplicate remittance advices, please use our IVR or our free online portal, eServices, located at



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