Palmetto GBA's eServices portal is experiencing connection issues and we are working to resolve them. The services offered in our Interactive Voice Response System (IVR) and in our Provider Contact Center are still available. We apologize for any inconvenience this may cause...

Railroad Medicare

Part B Medicare Services for Railroad Beneficiaries Nationwide.
People with Railroad Medicare: Additional information is available for Railroad Beneficiaries.

Critical Update

Action Needed: Due to increased CMS security requirements, eServices portal users must sign up for Multi-Factor Authentication (MFA) by July 1, 2017. Deadline to sign up:
  • Providers have until March 31, 2017, to sign up for MFA for each active user ID voluntarily.
  • April 1, 2017 to June 31, 2017, providers are required to sign up for MFA at enrollment, password reset and recertification.
  • Effective July 1, 2017, if you have not yet signed up for MFA, your account will automatically be set to MFA with the email address associated with the user ID.

PTAN Lookup and Request Tool

Coming Soon: Railroad Medicare’s new online ‘PTAN Lookup and Request Tool’

Our upcoming Railroad Medicare PTAN tool will allow providers to obtain their existing Railroad Medicare PTAN or request a new Railroad Medicare PTAN with a few easy steps. Check back to our website to learn more.


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