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Published Date: 1/20/2015
Printed Date: 9/22/2015
URL: http://palmgba.com/marlowe/redesign6/article.html
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Appeals Beneficiary Customer Service Center Checks For Overpayments Cost Report Credit Balance Reporting Electronic Data Interchange (EDI) eServices Finance Freedom of Information Act (FOIA) Requests Medical Affairs Medical Review Medicare Secondary Payer (MSP) Provider Audit Provider Contact Center (PCC) Provider Enrollment Provider Outreach and Education (POE) Provider Reimbursement Review Contractor Additional Questions Feedback to the CMS Website Feedback
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Appeals
Palmetto GBA Part A Appeals Mail Code: AG-630 P.O. Box 100238 Columbia, SC 29202-3238 Fax: (803) 699-2425
For Fed Ex/UPS/Certified Mail Palmetto GBA Part A Appeals Mail Code: AG-630 Building One 2300 Springdale Drive Camden, SC 29020
Visit the Medicare website at www.medicare.gov
Palmetto GBA Medicare Part A Overpayments Mail Code: AG-340 P.O. Box 100277 Columbia, SC 29202-3277 Provider Inquiries: For inquiries regarding overpayments, please call the Provider Contact Center at 855-696-0705.
Fax Numbers:
Cost Report Filing
Electronic Filing https://mcref.cms.gov Mailing Address Palmetto GBA Attn: Cost Report Acceptance Mail Code: AG-330 P.O. Box 100144 Columbia, SC 29202-3144
Fed Ex/UPS/Certified Mail Address Palmetto GBA Attn: Cost Report Acceptance Mail Code: AG-330 2300 Springdale Drive Building One Camden, SC 29020-1728
Cost Report Overpayment Address (checks only) Palmetto GBA Medicare Finance Mail Code: AG-260 P.O. Box 100277 Columbia, SC 29202-3277
If you have questions about your Credit Balance Report, please call the Provider Contact Center at: 855-696-0705.
Email: Medicare.EDI@palmettogba.com
Provider Contact Center: 855-696-0705
Our PCC Representatives are ready to answer your questions about billing problems and other issues. Please see the following links for more guidance about the Part A Interactive Voice Response (IVR) and contacting the Call Center.
Call Flowchart (PDF, 302 KB) IVR Conversion Tool
Part A PCC Hours: 8 a.m. to 4:30 p.m. ET
Email Email Part A to have your inquiry answered. Please do not include any Protected Health Information.
Palmetto GBA PO Box 100277 Columbia, SC 29202
Palmetto GBA – Part A FOIA Coordinator Mail Code: AG-840 P.O. Box 100190 Columbia, SC 29202-3190
Email: FOIA@PalmettoGBA.com
Palmetto GBA Medical Affairs Mail Code: AG-275 P.O. Box 100238 Columbia, SC 29202-3238
Send emails to A.Policy@palmettogba.com.
Palmetto GBA Part A Medical Review Mail Code: AG-230 P.O. Box 100238 Columbia, SC 29202-3238
Please call the Provider Contact Center (PCC) at 855-696-0705 for Medical Review questions.
Fed Ex/UPS/Overnight Courier Palmetto GBA Mail Code: AG-230 2300 Springdale Drive, Building One Camden, SC 29020 Fax: (803) 699-2432
For questions/concerns related to MSP records, contact the Benefits Coordination & Recovery Center (BCRC) at: 855-798-2627 (TTY/TDD at 855-797-2627 for the hearing and speech impaired). Customer Service Representatives are available to provide you with quality service Monday through Friday from 8 a.m. to 8 p.m. ET, except holidays.
Mailing addresses are available on the CMS website.
Palmetto GBA Provider Audit Mail Code: AG-320 P.O. Box 100144 Columbia, SC 29202-3144
Palmetto GBA Cost Report Appeals and Reopenings Mail Code: AG-380 P.O. Box 100144 Columbia, SC 29202-3144
Email:
Our PCC Representatives are ready to answer your questions about billing problems and other issues. Please see the following links for more guidance about the Part A Interactive Voice Response (IVR) and contacting the Call Center. Call Flowchart (PDF, 302 KB) IVR Conversion Tool
Palmetto GBA Provider Enrollment P.O. Box 100144 Columbia, SC 29202
Fed Ex/UPS/Overnight Courier Palmetto GBA Part A Provider Enrollment 2300 Springdale Dr. Bldg. One Camden, SC 29020 For inquiries regarding provider enrollment, please call the PCC at 855-696-0705.
Palmetto GBA Part A POE Mail Code: AG-830 P.O. Box 100238 Columbia, SC 29202-3238
For education, please complete the Education Request Form. To access this document, go to the Forms Web page at www.PalmettoGBA.com/jma/forms
Palmetto GBA Provider Reimbursement Mail Code: AG-330 P.O. Box 100144 Columbia, SC 29202-3144
Phone Number: (855) 696-0705.
Fax updated certificates for diabetes education, mammography and PET scan to the reimbursement department at (803) 935-0262.
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Feedback to the Centers for Medicare & Medicaid Services (CMS) If you would like to send any feedback to CMS regarding your experiences with Palmetto GBA, please direct your comments to: POE Coordinator CMS Division of Financial Management & Fee-for-Services Operations 61 Forsyth Street, S.W., Suite 4T20 Atlanta, GA 30303-8909 Email: ROATLFM@CMS.HHS.GOV
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Last Updated: 9/01/2020
Applies to:
Article Topics: Appeals, Redeterminations, and PTANs