Recovery Audit Contractor

Recovery audit contractors (RACs) are responsible for identifying improper payments made on claims of health care services provided to Medicare beneficiaries. The RAC program was established by Section 302 of the Tax Relief and Health Care Act of 2006. Performant Recovery, Inc., is the national RAC for DME, Home Health and Hospice providers.

Performant Recovery, Inc. customer service contact information:

 Address 2751 Southwest Blvd.
San Angelo, TX 76904
 Toll free number  866-201-0580
 Email address
 Hours of operation  8 a.m. – 4:30 p.m. ET

Access additional information about RACs through these resources:

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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