DMEPOS Competitive Bidding Program
Customer Service Center Hours of Operation
Effective Tuesday, December 22, 2009, the Competitive Bidding Implementation Contractor (CBIC) Customer Service Center has resumed normal operating hours. Customer service representatives are available to assist you from 9 a.m. to 5:30 p.m. prevailing Eastern Time, Monday through Friday. In addition, you may e-mail your questions, comments or issues to cbic.admin@palmettogba.com at any time. As a reminder, the CBIC Customer Service Center will be closed for the holidays on Thursday, December 24, 2009; Friday, December 25, 2009; and Friday, January 1, 2010. You may contact the CBIC Customer Service Center at 1-877-577-5331.