Contact Claims

Published 01/18/2023

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Claims Payment Issues Log

View system-related claims payment and processing issues.

Reason Code Help Tool

Review reason codes and how to resolve the edit or use them for determining if other action is needed.


Call 877-567-7271 (toll free)

Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

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Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.

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