Contact Medical Review

Published 09/24/2021


Call 877-567-7271 (toll free)

Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

Submit Documentation

You can submit your completed medical review forms and documentation to:

Fax: (803) 870–0131

US Mail:
Palmetto GBA
Part A Medical Review
Mail Code: AG-230
P.O. Box 100305
Columbia, SC 29202-3305
FedEx, USPS, or Overnight Courier:
Palmetto GBA
Mail Code: AG-230
2300 Springdale Drive, Building One
Camden, SC 29020
Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.

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