Use eServices to Determine Your Outstanding COVID-19 Accelerated/Advance Payment Balance
Providers are able to view COVID-19 Accelerated/Advance Payment (CAAP) balance information via our eServices (PDF, 8.58 MB) online portal using the Overpayment Data tab under Financial Tools. Previously, providers did not have the ability to view their active overpayment balances and had to contact the Provider Contact Center (PCC) to obtain this information.
To access this data, providers will enter their CAAP Accounts Receivable (AR) Transaction number of e.g., CVDXXXX. The portal will display real-time status of your AR balances.