Patient Resource Guide With Agency Names and Numbers
Published 07/15/2020
Many questions can arise when an individual becomes eligible for Medicare. It can be a challenge to find the time and resources to help all your patients with their Medicare related concerns and problems. There are many agencies that assist Medicare patients. Below are the names of these agencies and the types of assistance they can provide.
| Agency Name | Agency Phone Number | Agency Website | Concerns Handled by Agency |
|---|---|---|---|
| Medicare | 1–800–MEDICARE | www.Medicare.gov | Medicare claims, Medicare deductible, Medicare Part D |
| Social Security | 800–772–1213 | www.socialsecurity.gov | Medicare Entitlement, Medicare Enrollment, Medicare Premium, Social Security Checks |
| N.C. Department of Insurance: Seniors’ Health Insurance Information Program (SHIIP) | 800–443–9354 | Supplemental Insurance, Medicare Advantage Plans, Medicare Part D, Long Term Care Insurance, Medicaid (QMB/SLMB) | |
| S.C. Senior Health Insurance Program: GetCareSC | 800–868–9095 | www.aging.sc.gov | |
| Virginia Insurance Counseling and Assistance Program (VICAP) | 800–552–3402 | https://www.shiptacenter.org/about-medicare/regional-ship-location/virginia | |
| WV SHIP (W.Va. Senior Health Insurance Program) | 877–987–4463 | www.state.wv.us/seniorservices/ | |
| Benefits Check Up | www.benefitscheckup.org | Website will determine eligibility for up to 1,300 different public and private benefit programs, including the prescription drug programs. |