I am an eServices account administrator. How do I get my account unlocked?
Published 10/11/2024
Answer
If the provider account has multiple administrators, please contact another administrator to unlock your account.
If you are the only account administrator, please use one of the following options:
- Use the Chat Now button on the eServices log in screen. After selecting the button, you are instantly connected with an online operator who can assist you in unlocking your account. (Chat Now support is available during web chat hours.)
- Call the Provider Contact Center to speak with an eServices specialist who can help unlock your account.