MolDx Contact Us

Published 05/13/2020

Palmetto GBA welcomes your comments as we strive to provide superior quality service to you, our customer. Please review the following choices carefully so your inquiry goes to the best person who can answer your question.

Please email the Molecular Diagnostic Program at with your questions. In order to ensure your privacy, please do not transmit any of the following information to Palmetto GBA. Revealing this information online could expose you or others as a target for Medicare fraud and abuse.

  • Personal information, including Social Security numbers, which you would like to keep private
  • Beneficiary information, including Health Insurance Claim (HIC) Numbers, coinsurance and deductible information, dates of Medicare entitlement, copies of or information from Medicare claim forms, Medicare reports of eligibility, and Medicare Summary Notices (MSNs)
  • Information covered under the Freedom of Information Act (1967) and/or the Privacy Act of 1974
  • Claim specific data

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