Video Education

Select a video to view below.

Video 
Description 
Information
 Use the New Medicare Card by 2020 Use the New Medicare Card by 2020
This video promotes the use of the New Medicare Card.
Date Published: Sep 4, 2019
Length: 0:21
eServices - Forms and Secure Messaging

eServices: Forms & Secure Messaging Video
This video provides information on secure submission of forms over the Internet.

Date Published: Nov 5, 2018
Length: 4:23

eServices Registration eServices: Registration Video
This video provides an overview of the eServices Online Provider Portal. It focuses on the functions of eServices, how to register and the role of the provider administrator.
Date Published: Dec 27, 2017
Length: 6:47
Transcript (PDF, 153 KB)
eServices eReview: eUtilization and eAudit Video

eServices eReview: eUtilization and eAudit Video
This video demonstrates two eService features:

  • Electronic Utilization (eUtilization) reports: shows rendering and ordering/referring providers when and by whom their NPI is being used for billing Medicare services 
  • Electronic Audits (eAudits): access personal audit results for claims which have been chosen for Complex Medical Review by various Medicare review contractors
Date Published: Sep 6, 2017
Length: 1:09
Transcript (PDF, 44 KB)
 eServices: Learn More About eCBR Video eServices: Learn More About eCBR Video
Palmetto GBA uses electronic Comparative Billing Reports (eCBRs) as an educational tool for providers to use in order to provide insight into your billing patterns and utilization of services in comparison to your peers. Providers can then use this information to conduct a self-audit to ensure they are in compliance with the Medicare regulations and prevent improper claims submission.
Date Published: Jan 27, 2017
Length: 1:04
Transcript (PDF, 61 KB)
 eServices - Manage your Medicare information! eServices - Manage your Medicare information!
Looking for a faster way to manage your Medicare information? Consider eServices! Whether you are interested submitting appeals, voluntary refunds or checking eligibility, eServices has something for everyone!
Date Published: Dec 2, 2016
Length: 1:47
Transcript (PDF, 70 KB)
Independent Billing for Clinical Labs Billed Under Medicare Part B

Independent Billing for Clinical Labs Billed Under Medicare Part B
This video is for Clinical Laboratories and providers who order and refer Medicare patients for lab services. The goal is to decrease lab denials by helping providers understand what is needed in the medical record to meet Medicare's medical necessity requirements.

Date Published: Apr 2, 2015 
Length: 6:06
Transcript (PDF, 19 KB)

CPT Codes for Evaluation and Management (E/M) - Office Visits Established

CPT Codes for Evaluation and Management (E/M) - Office Visits Established 
This video discusses the family of CPT codes for E/M - Office Visits Established. These codes are billed for office or other outpatient visits for an established patient. The different types of medical record documentation for these codes is discussed including tips. 

Date Published: Apr 2, 2015
Length: 5:34
Transcript (PDF, 58 KB) 

Subsequent Hospital Care CPT Codes

Subsequent Hospital Care CPT Codes
This video instructs providers on the appropriate use of Evaluation and Management (E/M) codes for Subsequent Hospital Care – CPT code range 99231-99233.

Date Published: Apr 2, 2015
Length: 3:52
Transcript (PDF, 62 KB)

Home Health Face-to-Face

Home Health Face-to-Face
This is the first video in the Palmetto GBA Health Information Supply Chain (HISC) Series. This video focuses on the services with the highest billing and documentation errors for Home Health patients.

Date Published: Feb 25, 2015
Length: 4:18
Transcript (PDF, 94 KB)

Evaluation and Management Services Medical Decision Making Component

Evaluation and Management Services: Medical Decision Making Component 
This course is designed for physicians/nonphysician practitioners (NPPs) and coding staff. It covers: diagnosis/management options, type of data, risk assessment; Documentation reminders, frequently asked questions, common documentation and coding errors and helpful resources will also be included in this webcast.  

Date Published: Sep 2, 2014
Length: 1:27:59 

Debridement of Ulcers and Wounds

Debridement of Ulcers and Wounds
This video explains the coverage, indications, limitations and more. Coding and documenting debridement of ulcers and wounds continue to cause significant errors for part B providers.

Date Published: Aug 11, 2014 
Length: 1:16:39

Evaluation and Management Services Examination Component

Evaluation and Management Services Examination Component
This course is designed for physicians/nonphysician practitioners (NPPs) and coding staff and covers: 1995 examination guidelines and 1997 examination guidelines. Documentation reminders, frequently asked questions (FAQs), common documentation and coding errors and helpful resources will also be included in this webcast.  

Date Published: Jun 23, 2014
Length: 1:26:50

Evaluation and Management Services History Component

Evaluation and Management Services: History Component
This video covers diagnosis/management options, type of data and risk assessment. Documentation reminders, frequently asked questions, common documentation and coding errors and helpful resources are also included.

Date Published: Apr 18, 2014 
Length: 1:30:06

General Documentation Requirements and Evaluation and Management Overview

General Documentation Requirements and Evaluation and Management Overview
This video covers the general documentation principles including signatures, medical record cloning, addendums, illegible documentation, scribes, and medical necessity/reasonable and necessary.

Date Published: Apr 1, 2014
Length: 1:33:27

Evaluation & Management: Nursing Facility Visits

Evaluation & Management: Nursing Facility Visits  
Understanding the principles and guidelines of E&M coding is essential for everyone involved in billing and will ensure each service is reported correctly.

Date Published: Sep 10, 2013
Length: 1:29:13 

Evaluation & Management: Office & Outpatient Visits

Evaluation & Management: Office & Outpatient Visits
Evaluation and management (E/M) services are a ‘key component’ to every practice. Understanding the principles and guidelines are essential to ensure that each service is documented and coded correctly.

Date Published: Sep 10, 2013
Length: 1:31:18 

Evaluation & Management: Hospital Visits

Evaluation & Management: Hospital Visits  
Understanding the principles and guidelines of E&M coding is essential for everyone involved in billing and will ensure each service is reported correctly.

Date Published: Sep 10, 2013
Length: 1:30:19