FISS Narrative
If the referring physician NPI is present then the physician's last name and first name must be present also.

Explanation and Suggestions
If a claim is keyed into DDE with only the physician’s NPI and is missing the last and/or first name, the claim will be returned to the provider (RTP) with reason code 19504. Please ensure that your billing staff is aware.

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



Click to Chat Now