FISS Narrative:
The claim was not submitted timely, in accordance with Medicare regulations therefore, no Medicare reimbursement can be made.

  1. If your adjustment is due to a refund to Medicare please indicate in Remarks "Medicare refund"
  2. If you are billing A/B billing refer to CR 8185 for the correct format to submit your claim. If the claim has been returned with 39011, it is not billed the correct format.
  3. If you need to add remarks to justify timely filing please add to the Remarks section of the claim. Claims with no remarks will be returned/or rejected for untimely filing.

Explanation and Suggestion:
The timely filing period for both paper and electronic Medicare claims is no later than one calendar year after the date of service. You may refer to the Timely Filing Job Aid on the Palmetto GBA website.

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


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RRB Specialty MAC Beneficiaries



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