Provider Self Service Applications

Providers are to use the Interactive Voice Response (IVR) or eServices to access routine claims information, beneficiary eligibility, payment information and much more. If a provider contacts the Provider Contact Center for information available on the IVR or eServices, they will be directed to the self-service systems. The IVR is available 24 hours a day to obtain general information. During normal business hours you may access detailed information, such as claim and financial data in the IVR and eServices systems. Please visit your specific line of business on Palmetto GBA’s website for IVR and eServices user information.

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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