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Printed Date: 9/22/2015
The Palmetto GBA Provider Contact Center (PCC) will continue to close up to eight hours per month for customer service representative (CSR) training and staff development. Please note that our Interactive Voice Response (IVR) unit will be available during these scheduled training sessions for automated customer service transactions. You may use our online provider portal called eServices to obtain claim status, duplicate remittances, patient eligibility and much more. Register now at www.PalmettoGBA.com/eServices. Listed below are training closure dates and times.
March 29, 2019
If you have any questions, please contact our Provider Contact Center at our toll-free number at 855-696-0705 for Jurisdiction M and 877-567-7271 for Jurisdiction J. For information regarding claims status or eligibility, please call the Interactive Voice Response (IVR) at 855-696-0705 for Jurisdiction M and 877-567-7271 for Jurisdiction J or use Palmetto GBA's eServices tool.
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Last Updated: 12/19/2018