Please Note: There is no Medicare information on our corporate website. Please select a specific contract in the 'Search Within' box for Medicare related information.
© 2019 Palmetto GBA, LLC
We frequently update our articles to reflect the latest changes and updates to Medicare, and strongly recommend you visit this article at link below to confirm you have the latest version.
Printed Date: 9/22/2015
The Credit Balance department is working on automation to assist with more quickly processing credit balance reports as they come in each quarter. To avoid rejection of your quarterly credit balance report, it is important to remember that your quarterly report submission must be complete, accurate, and comply with CMS standards. To assist you in ensuring your credit balance report is accepted and processed timely, please ensure your report is compliant with the reminders listed below:
Credit Balance reports will be rejected and a letter will be sent to the facility as notification of the rejection if they do not conform to these standards. Please do not email/call to verify receipt of the CMS 838 report. If you would like a Palmetto GBA confirmation that we received your 838 report please use eServices. Please note that the confirmation is only for receipt of your 838 report not the acceptance of your report. If your report is not accepted you will be notified by rejection letter, email or phone call.
We value your opinion and want to provide the highest-quality and most relevant Medicare knowledge possible. Please let us know if this article was helpful.
It didn't answer my question
This article was helpful
We’re glad we could help you today and appreciate your feedback. When you rate our articles as most helpful, we know that we are on the right track for providing you with important news and information.
We're sorry this article didn't help you today. We'll use your feedback to review this article to try to revise or expand it. Contact us with more feedback or a question on this topic.
Last Updated: 01/12/2018