FISS Narrative
Beneficiary identification incorrect: the beneficiary name and/or other personal data in the CWF transaction did not match the data stored on the beneficiary master record.

Explanation and Suggestion
The beneficiary’s identification name or Medicare ID number is incorrect or the Medicare ID number is not on the Master File.

Verify the information on the beneficiary’s Medicare Card or check the HIQA for exact spelling of name and Jr./Sr. information. Make necessary corrections and F9 claim.

It may be necessary to contact the beneficiary for further verification.

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

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Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


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RRB Specialty MAC Beneficiaries



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