Please Note: There is no Medicare information on our corporate website. Please select a specific contract in the 'Search Within' box for Medicare related information.
© 2020 Palmetto GBA, LLC
We frequently update our articles to reflect the latest changes and updates to Medicare, and strongly recommend you visit this article at link below to confirm you have the latest version.
Published Date:12/31/2018
Printed Date: 9/22/2015
URL: http://palmgba.com/marlowe/redesign6/article.html
Providers can see the status of their Credit Balance reports through our Credit Balance Report Look Up Tool.
The Credit Balance Report Look Up tool will provide you with our internal Document Control Number (DCN), the status of the report, the date it was received at Palmetto GBA, and any applicable comments.
Before using the tool: You will need your provider number and the quarter end date of the report associated with your inquiry.
How it works: This tool first validates the provider number and quarter end date against the reports in our database. If a match is found, the tool retrieves the DCN, status of the report, the date it was received, and any applicable comments. If a match is not found, an error message is received. If you feel your report was submitted and the error message is incorrect, please contact the Provider Contact Center (PCC) for further information.
Note: Please allow two to three business days after submission of your report via eServices or fax for processing prior to using the tool to check the status. If submitting by mail, please allow seven to 10 business days.
We value your opinion and want to provide the highest-quality and most relevant Medicare knowledge possible. Please let us know if this article was helpful.
It didn't answer my question This article was helpful
We’re glad we could help you today and appreciate your feedback. When you rate our articles as most helpful, we know that we are on the right track for providing you with important news and information.
We're sorry this article didn't help you today. We'll use your feedback to review this article to try to revise or expand it. Contact us with more feedback or a question on this topic.
Last Updated: 12/31/2018