What is the Recovery Audit Contractor (RAC) appeal/redetermination process?

The RAC appeal/redetermination process is the same as the regular appeal/redetermination process. All providers have 120 days from the date of the remit to file an appeal/redetermination. Please attach a copy of the denial letter, if you received one from the RAC, with your Request for Redetermination Form.

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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