Translating Demand Letter Invoice Numbers

For providers receiving a demand letter related to the adjustment of claims, the invoice number on the demand letter is a translated claim number. In order to translate the invoice number, providers can use the Interactive Voice Response (IVR) system by following these steps:

  • Call the IVR at 855-696-0705
  • Select your provider state
  • Select Option 6 from the menu
  • Follow prompt to enter the HIGLAS Document Control Number (DCN) and retrieve the FISS DCN

Example of the demand letter and invoice number:

Example Demand Letter

You may find further information in the Finance & Accounting Training Modules:

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC

MolDX

National Supplier Clearinghouse MAC

PDAC

RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries

Anonymous

 


spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer