Ambulance Supplier License Update Process Due to COVID-19

Ambulance service providers are required to submit updated license information to Palmetto GBA prior to the expiration date of their current license to prevent disruption to claims payments. At the start of the COVID-19 public health emergency, many states relaxed their licensure requirements, allowing for waivers and extensions for expired licenses. Palmetto GBA honored these waivers and extensions to ensure no payment disruption.

At this time, all Palmetto GBA-serviced states are operating under normal license renewal procedures. If you are an ambulance supplier with a license that expired or expires in 2020, please ensure your updated license is submitted for processing to Palmetto GBA by December 31, 2020, to prevent disruptions to claims payments.

You may submit your license update using the following method:

Jurisdiction J — Alabama, Georgia, Tennessee

  • Fax: (803)-870-0157

  • U.S. Mail:
    Palmetto GBA
    P.O. Box 100306
    Columbia, SC 20202

  • Fed Ex/UPS/Overnight Courier:
    Palmetto GBA
    Mail Code: AG-310
    2300 Springdale Drive
    Building One
    Camden, SC 29020-1728

Jurisdiction M — South Carolina, North Carolina, Virginia, West Virginia

  • Fax: (803)-699-2438

  • U.S. Mail
    Palmetto GBA
    P.O. Box 100190
    Columbia, SC 29202-3190 

  • Fed Ex/UPS/Overnight Courier
    Palmetto GBA
    Mail Code: AG-310
    2300 Springdale Drive
    Building One
    Camden, SC 29020-1728

Contact Palmetto GBA JM Part HHH Medicare

Email HHH

Contact a specific JM HHH department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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