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Printed Date: 9/22/2015
Are you aware that Palmetto GBA provides comprehensive tools to assist you in accomplishing a variety of tasks in order to save you time and streamline your processes? Calling our Provider Call Center (PCC) isn't the only way to receive immediate assistance from Palmetto GBA.
Here are the top tools available to providers designed to streamline communication and enhance your productivity.
Need help with Cost Reports? Check out our Cost Reports guides and articles under the Audit and Reimbursement heading (JJ Part A, JM Part A, and Home Health and Hospice (HHH).
The MCR e-filing (MCReF) system is available for electronic transmission of cost reports. MCReF is the Medicare Cost Report eFiling system. The portal allows Medicare Part A providers to electronically transmit (eFile) their cost report and supporting documentation, directly to their Medicare Administrative Contractor (MAC). Providers may eFile reports with fiscal year end (FYE) dates on or after December 31, 2017 through MCReF.
Palmetto GBA providers can access the status of Medicare enrollment applications through use of two self-service tools — the Interactive Voice Response System (IVR) and the Palmetto GBA website. Both methods can be achieved in a few simple steps. To check the status of your application via:
Palmetto GBA website: Please visit the website for your contract and line of business (LOB):
You may use the Financial Tools tab to inquire about your payment floor status and last three checks paid. You will only be able to view financial information for the PTAN associated with the eServices user ID you are logged in under, or the PTAN selected if you have multiple accounts linked to your user ID.
If you have been granted permission, you will see the Financial Forms subtab. You can access finance related forms such as eCheck and eOffset from this subtab. Please keep in mind that certain forms may only be available for specific lines of business.
The Medicare Coverage Database (MCD) contains all National Coverage Documents, Local Coverage Determinations (LCDs) and articles. The MCD offers multiple ways to locate and view data:
Document ID Search — Provides users the ability to search both the NCD and LCD databases using the document ID. The search button appears on the right-hand side of the screen.
Use this link for quick access: JM Part A
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Last Updated: 03/24/2020
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