FISS Narrative

  • No outpatient provider-specific record can be found, or the combination of billing provider numbers and type of bill is incorrect
  • Please review the claim and correct either the type of bill or provider number as appropriate
    • Online providers – PF9 to store the claim
    • Other providers – return to Palmetto GBA

Explanation and Suggestions:

  • Verify that the appropriate type of bill and Provider Transaction Access Number (PTAN)
  • If corrections are needed, please correct and resubmit

Contact Palmetto GBA JM Part A Medicare

Provider Contact Center: 855-696-0705

Email Part A

Contact a specific JM Part A department

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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