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Printed Date: 9/22/2015
The National Provider Identifier (NPI) is present in the crosswalk file, but the NPI corresponds to more than one PTAN.
Enter the PTAN associated with the NPI you submitted. Please ensure the zip code (including the +4) is submitted on the claim and it matches the zip code on file for the NPI submitted on your claim.
Resource: Internet-Only Manuals (IOMs).
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Last Updated: 12/16/2019