Provider Contact Center

The day after a holiday is always a high call volume day for the provider contact center. Be sure to check out and use the following Palmetto GBA tools to save time.

If you do call the provider contact center be sure to have gathered all the information you need for discussion, including patient-specific information such as name, HICN or MBI and date of birth. You will also be required to provide your:

  • PTAN     
  • NPI
  • Last five-digits of your tax id

Contact Palmetto GBA JM Part B Medicare

Email Part B

Contact a specific JM Part B department

Provider Contact Center: 855-696-0705

TDD: 866-830-3188

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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