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Printed Date: 9/22/2015
To ensure the best customer service to the supplier community, the NSC encourages suppliers to utilize the IVR to obtain general information, status of enrollment documentation, contact information and to request forms. Use of the IVR frees our provider enrollment analysts to work with suppliers who have more difficult enrollment issues. If you need information that cannot be accessed through the IVR, you may speak with a live provider enrollment analyst Monday through Friday from 9 a.m. to 5 p.m. ET.
The IVR is available 24 hours a day, seven days a week (except for routine system maintenance) and can be accessed by calling the NSC Customer Service Line at 866-238-9652.
The following table outlines the information available on the IVR:
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Last Updated: 05/23/2005