COVID-19 Information

Due to the current pandemic national emergency, the following waivers are in place regarding Medicare Suppliers who are currently or in the process of enrolling as a DMEPOS suppliers:

  • Supplier standard #7 - Physical access, maintains a physical facility on an appropriate site.
  • Supplier standard #9 - Business Phone, maintains a primary business telephone that is operating at the appropriate site listed under the name of the business locally or toll-free for beneficiaries. 
  • Supplier standard #30 - Minimum hours of operation, except as specified in paragraph (c)(30)(ii) of this section, is open to the public a minimum of 30 hours per week.
  • The NSC may conduct drive by address verification site visits but is not waiting on the results to approve the application. 
  • Revalidations have also been suspended.

Additionally, CMS has published some FAQ's regarding Medicare Provider Enrollment Relief.  View the CMS website for more information.

Contact NSC

Email National Supplier Clearinghouse

Contact a specific NSC department

Telephone: 866-238-9652

IVR: 866-238-9652


National Supplier Clearinghouse

Palmetto GBA, AG-495

P.O. Box 100142

Columbia, SC 29202-3142

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries