How to Attend Webcasts via ON24

Palmetto GBA utilizes ON24 Webcasting for our live and encore internet events. General event registration information and technical requirements for attending ON24 events will be available on our website within each event announcement found in our Event Registration Portal.

ON24 allows us to present, share and replay training information in a more effective and user-friendly way. ON24 provides users with a customizable, dynamic experience, HTML and flash-based audio and event delivery and full mobile device access.

To attend a webcast via ON24, all you need to do is to click the event link provided in the event announcement. If it is a registration-required event, event attendees must register on the event link page before attending the event. The registration link is the first link on the left of the event link page.

Technical Requirements for ON24 Events
Before attending an ON24 event please check if you have:

  • Adobe Flash Player 10.x
  • An internet connection of 28.8 Kbps and above
  • JavaScript and cookies must be enabled
  • A supported system from the list below:
    • Windows XP, Vista, or Windows 7
    • Apple Mac OS 10.5.x (Firefox, Safari or Google Chrome)
    • Ubuntu Linux (Firefox only)
  • A supported web browser from the list below:
    • Internet Explorer 7+
    • Mozilla Firefox 3+
    • Safari 4.x 
    • Google Chrome 10+

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

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