I rarely file paper claims and do not want to buy new forms. What are my options?

You can either file electronic claims to Railroad Medicare through a clearinghouse or other third-party claims submitter, or you can submit paperless claims directly through Palmetto GBA’s online provider portal eServices eClaims option. With eClaims you will receive confirmation that your claim has been submitted, you can correct and resubmit a rejected claim, and your claim will be processed in 14 days. See the User Manual (PDF, 8.24 MB) for more information on eClaims. 

Note: Before registering for eServices you will need to have an Electronic Data Interchange (EDI) enrollment agreement on file. 

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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