I am a hospitalist and all records for my services are part of the patient's hospital record. Why do Medicare contractors send me the request for medical records and not the hospital?

Medicare contractors request medical records from the provider that billed for a service. As a reminder, hospitalist and hospitalist groups are required to adhere to all documentation requirements as are all providers.
When requested, a hospitalist or hospitalist group is required to obtain and furnish documentation to support services billed to Medicare even if that means the hospitalist or hospitalist group must obtain records to support billed services from the hospital or other entity where the records are maintained.

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



Click to Chat Now