Can I bill you for sending requested documentation for a prepayment or postpayment review?

Answer:
Railroad Medicare does not reimburse the cost associated with the compiling, copying or mailing of medical records from any setting. Per
CMS IOM Pub. 100-08, Medicare Program Integrity Manual, Chapter 3, Section 3.2.3.6 (PDF, 609 KB), "Reimbursing Providers and HIHs for Additional Documentation," Medicare Administrative Contractors are not required to pay for medical documentation for either prepayment or postpayment review.

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Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

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