By the time you received my refund, you had already offset my claim. Why wasn't my refund returned to me?

Answer
If Railroad Medicare receives a refund for an overpayment that has already been recouped, we will determine whether the provider has any other outstanding overpayments. If one or more overpayments are found, the refund will be applied partially or fully to that debt. Any funds remaining after all debts are closed will be returned to the provider. 

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

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