How can I check the status of my PTAN request?

After submitting a request for a new Railroad Medicare Provider Transaction Access Number (PTAN) through our PTAN Lookup and Request Tool, please allow 30 calendar days for processing and then return to the tool to verify your PTAN status.  To check the status, you will need to enter the same Local Medicare Administrative Contractor (A/B MAC) PTAN, NPI and Tax Identification Number combination that you entered on your original PTAN request, along with your contact information. The Reference Number of the original request is optional.
You can access the Railroad Medicare PTAN Lookup and Request Tool at

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

Other Palmetto GBA Sites

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