Can my billing agency or clearinghouse request my PTAN from Railroad Medicare?

Answer:
No, third-party billers and clearinghouses cannot request a provider's Railroad Medicare PTAN. A Provider Transaction Access Number (PTAN) can only be requested by the provider or a provider representative directly employed by the provider. For more information on requesting a Railroad Medicare PTAN, please see our article
"Getting Started with Railroad Medicare Billing."

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

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