How can I tell if a remittance was paid by paper check or by electronic funds transfer (EFT)?

Answer:

  • If the Check/EFT number begins with 80, 88 or 89, the remittance was paid by electronic funds transfer (EFT)
  • If the Check/EFT number begins with 11 or 12, the remittance was paid by paper check 

If no payment was issued, the Check/EFT field will display a remittance advice number which generally begins with a 3. This includes, but is not limited to, no-pay remittances for:

  • Claims that were denied or rejected
  • Claims that were adjusted with no change in payment
  • Claims that were offset
  • Claims that were applied to the patient’s deductible

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

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