Railroad Medicare's new online 'PTAN Lookup and Request Tool' now available

We are excited to announce providers can now obtain their existing Railroad Medicare Provider Transaction Access Number (PTAN) or request a new Railroad Medicare PTAN via our ‘PTAN Lookup and Request Tool’. The new tool replaces the 'Request for Railroad Medicare PTAN for Electronic Submitters' form.

This tool validates your enrollment information with our files, as well as with your local Part B Medicare Administrative Contractor (MAC) and retrieves or starts the process to create a Railroad Medicare PTAN, as appropriate. This all occurs without the need to call our Provider Contact Center (PCC) or to fax old forms.  Calls to the PCC will be directed to this tool, and old forms submitted after April 17, 2017, will be returned to the sender.

Try this tool today!

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

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