Palmetto GBA's eServices portal is experiencing connection issues and we are working to resolve them. The services offered in our Interactive Voice Response System (IVR) and in our Provider Contact Center are still available. We apologize for any inconvenience this may cause...

Jurisdiction M Part A MAC

Part A Providers in North and South Carolina, Virginia and West Virginia

Medicare Beneficiary Identifier (MBI) Look-up Tool: Palmetto GBA's new Medicare Beneficiary Identifier (MBI) tool is now available in eServices for providers to obtain patients' MBI numbers. The MBI Look-up tool will only return an MBI if the new Medicare card has been mailed to avoid potential confusion if the MBI is used before the beneficiary receives their new Medicare card. For more information, please read this article.

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