Description
The Health Insurance Claim (HIC) number is not found in the Common Working File (CWF) Crosswalk.

Resolution
Verify eligibility to see if the Medicare number is valid. This could be a potential claim issue. Monitor the Claims Processing Issues Log on the website for more information.

Contact Palmetto GBA JJ Part A Medicare

Provider Contact Center: 877-567-7271

Email JJ Part A

Contact a specific JJ Part A department


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