Note: As of April 26, 2020, CMS is no longer accepting any new applications for the Advance Payment Program (Part B providers). As of October 8, 2020, CMS will no longer accept applications for the Accelerated and Advance Payments Program as they relate to the COVID-19 Public Health Emergency.

Palmetto GBA expanded the COVID-19 Hotline to assist providers with questions regarding accelerated/advance payments related to COVID-19.

Customer Service Advocates (CSAs) are available to direct you to the appropriate place on our website to complete the required forms to request accelerated/advance payments and answer any questions you may have.

Jurisdiction J (JJ) and Jurisdiction M (JM) COVID-19 Hotline: 833–820–6138 is available Monday through Friday, from 8 a.m. to 6 p.m. ET.

Please read COVID-19 Accelerated/Advance Payment Request for more information.

Please visit our Emergency and Disaster Information websites for additional information.

Please visit our COVID-19 website for additional information.

Contact Palmetto GBA JJ Part B Medicare

Provider Contact Center: 877-567-7271

Email JJ Part B

Contact a specific JJ Part B department


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