When a first level appeal (redetermination) is submitted directly through the Palmetto GBA eServices portal, providers may follow the status of the individual appeal within eServices.

The status of appeals submitted to Palmetto GBA by fax or mail may be checked using the Palmetto GBA Redetermination Status Tool.

Note: At this time, Jurisdiction J Part B first level appeals initially submitted to Cahaba GBA and transitioned to Palmetto GBA for completion may not be tracked using the Redetermination Status Tool. Palmetto GBA continues to work the inherited JJ appeals workload as quickly as possible.

Contact Palmetto GBA JJ Part B Medicare

Provider Contact Center: 877-567-7271

Email JJ Part B

Contact a specific JJ Part B department

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