Answer: The documentation must clearly reflect:

  • The components that were unobtainable (HPI, ROS and PFSH)
  • Circumstances that preclude obtaining the HPI, ROS and OFSH (dementia, sedated or a vent, etc.). When using "poor," history in the documentation must support why (e.g., dementia).
  • Attempt to obtain from other resources:
    • No family members were present to provide information
    • The medical record (chart, ambulance run sheet, etc.) did not contain the information needed 

If patient or family can provide information at a later time, the provider may add an addendum containing information.

Resources: CMS 1995 & 1997 E/M Guidelines

Contact Palmetto GBA JJ Part B Medicare

Provider Contact Center: 877-567-7271

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