Answer:
The claims submission feature is only available for Part B providers.

While eServices provider administrators will have access to the feature by default, provider users must be granted permission by an active provider administrator on their account.

Additionally, new registrants must wait 48-72 hours (not including weekends and holidays) before the Claim Submission feature is available. If the provider administrator still cannot access the Claim Submission sub-tab after 72 hours has elapsed, they will need to contact their Medicare Contractor for assistance. 

Contact Palmetto GBA JJ Part B Medicare

Provider Contact Center: 877-567-7271

Email JJ Part B

Contact a specific JJ Part B department


Click to Chat Now