In the event that any eServices user, including a provider administrator, attempts to incorrectly log into their account 10 times within a 24 hour period, the Palmetto GBA Systems Security Team will attempt to contact the provider administrator on the account.

The provider administrator must respond to to confirm or deny that the person assigned to the ID in question made the login attempts listed. Failure to respond to the email could result in termination of the user ID or, in instances where the user ID in question is the only provider administrator, the entire account.

Contact Palmetto GBA JJ Part B Medicare

Provider Contact Center: 877-567-7271

Email JJ Part B

Contact a specific JJ Part B department

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